Our Consultants have advised Companies on Corporate Strategy, Organization Development Intervention, Change Management, Sales & Distribution, Retail and Online Business Operations, Customer Experience Strategy and Social Media Operations.
Strategy Management Consultant for more than Two decades of experience in Domestic & International Markets, with Expertise in Strategy Planning & Execution on Organization Development, People Management, Customer Experience, Retail Operation, Restructuring & Turnaround Sick Units.
A Sales professional with deep insight and expertise in FMCG and Channel Sales, Customer Life Cycle Management(CLM), Customer Experience Management(CEM) and Customer Relationship Management. Expert in devising Strategy for Revenue Enhancement and Complaint Management.
Proven track record for successfully empowering teams through training, coaching, mentoring , encouraging creativity and rewarding efforts. Experienced in verticals such as Banking and finance, Telecom, Travel etc.,Designed and implemented automation tools for high quality standards for the organization. Certified behavior analytics Trainer from eloyalty corporation , Atlanta ,GA.
He has led diverse teams of professionals in training and learning design intervention, He designs and delivers soft skill programs. His extremely participative and interactive programs, he leads people to develop advance sales, communication, management strategies, resulting in their personal growth.
Assisted customers for technical issues. Experienced in Performance testing, collected and reported performance times and server performance counters using testing tools. Educated underprivileged students in computer literacy at IWDI (Integrated Women Development Institute) an NGO.