CKR Group

Incorporating the Business Excellence Framework (BEF) into our project scope delivery ensures a holistic approach to organizational enhancement. By aligning strategies with BEF principles, we drive efficiency, innovation, and superior performance across all project stages, empowering our clients to achieve excellence and long-term success.

Gold Winner - Kaleesuwari Group of Companies

Conducting an empirical study on workers and employees at the factory serves as a vital component of our project scope delivery. Through comprehensive data collection and analysis, we aim to gain valuable insights into workforce dynamics, productivity drivers, and employee satisfaction levels. By leveraging empirical evidence, we tailor our recommendations to enhance workplace practices, optimize resource allocation, and foster a conducive environment for employee well-being and organizational success."

The Chennai Silks

Our project scope encompasses comprehensive People Development Intervention, integrating key components such as KPI Implementation, Customer Service Strategy, Policy, Process, and SOP Development, Mystery Audit, and Training and Development initiatives. Through meticulous planning and execution, we empower organizations to cultivate a high-performing workforce, enhance customer satisfaction, and drive operational excellence

Sri Kumaran Thangamaligai

Our project scope entails a holistic approach to People Development Intervention, encompassing KPI Implementation, Customer Service Strategy formulation, Policy and SOP Development, Mystery Audits, and Training and Development programs. By addressing these vital aspects, we enable organizations to foster employee growth, elevate service quality, and optimize operational effectiveness.

Pothys Textiles

Our project scope encompasses comprehensive People Development Intervention, integrating key components such as KPI Implementation, Customer Service Strategy, Policy, Process, and SOP Development, Mystery Audit, and Training and Development initiatives. Through meticulous planning and execution, we empower organizations to cultivate a high-performing workforce, enhance customer satisfaction, and drive operational excellence

Super Saravana Store

As part of our project scope delivery, we focus on establishing a robust Customer Service Department, encompassing the setup of a Call Centre, development of Standard Operating Procedures (SOPs), management of Google My Business (GMB) listings, and enhancement of Social Media engagement strategies. By implementing these initiatives, we empower organizations to effectively address customer inquiries, streamline operations, and enhance brand reputation across various communication channels."